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According to the patient counselling standard of practice, when must a member provide sufficient information to the patient?

  1. When the patient asks for it

  2. Once a year during check-up

  3. Each time a drug is dispensed

  4. Only for new prescriptions

The correct answer is: Each time a drug is dispensed

The patient counselling standard of practice requires a healthcare professional to provide sufficient information to the patient each time a drug is dispensed. This means that the healthcare professional should not wait for the patient to ask for information, but should proactively provide it every time a new drug is dispensed. With options A, B, and D, there is a possibility that the patient may not receive all the necessary information for each new drug. Option A relies on the patient to initiate the request for information, which may not always happen. Option B only provides information once a year, which may not be frequent enough if a patient is prescribed multiple new drugs throughout the year. Option D only applies to new prescriptions and may not account for changes in medication or dosage. Therefore, only option C aligns with the patient counselling standard of practice.