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What is required when a patient's care is transferred at their request?

  1. A member must provide a copy of specified information promptly

  2. A member must transfer care within 24 hours

  3. A member must discourage the patient from transferring

  4. A member must only transfer care if a fee is paid

The correct answer is: A member must provide a copy of specified information promptly

When a patient's care is transferred at their request, they have the right to receive a copy of specified information promptly in order to continue receiving proper care from their new provider. Option B is incorrect because there is no specific time frame for transferring care, it should be done as soon as possible. Option C is incorrect because a member should not discourage a patient from transferring if it is in their best interest. Option D is incorrect because transfer of care should not be dependent on payment of a fee, as it is a patient's right to choose their provider.